Becky Carlson

AI tools are rapidly reshaping the revenue cycle but technology alone doesn’t guarantee better results. In this panel, RCM and digital health leaders will explore how organizations are moving beyond basic automation toward AI applications that meaningfully improve performance, efficiency, and financial outcomes.

The discussion will focus on where AI is actually moving the needle in today’s revenue cycle, including: reducing manual work, improving denial prevention, accelerating follow-up, enhancing payer communications, and enabling smarter prioritization across teams. Panelists will share real-world examples of what’s working, common pitfalls to avoid, and how leaders can thoughtfully integrate AI into existing people, process, and technology workflows.